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Take Time to Find the Best Solution
Anyone charged with running a busy lab can expect to benefit from the investment in a business management solution. While the intent of all these programs is the same, no two are exactly alike in how they look and what they do. For these reasons, thoroughly investigate all your options so you can invest in a business management system that will serve you for years.
Try before you buy any of these programs, if possible. Many vendors offer a sample or trial version of the software. Test-drive the program and features. Explore how easy it is to set up and use, and to pull data into focused reports.
Look at the company behind the program, as well as the features of the software. Find out how long they've been in business, the number of users of the software, and how often the software has been revised or upgraded.
Request the names of current users from each vendor. Contact them and ask what they like or dislike about the program and how it's helped them in their businesses. Also inquire about how responsive tech support has been when they've experienced problems or had questions about the program or features.
It may take some time to find the best match. But, as those who already rely on these tools eagerly attest, there's much to be gained from the effort.